Privacy Policy

This website is owned and operated by Bright Evolve Ltd.

This privacy policy explains how Bright Evolve Ltd collects, uses, stores and protects any personal information you provide when using this website.

Bright Evolve Ltd is committed to protecting your privacy. If we ask you to provide information by which you can be identified, it will only be used in accordance with this privacy policy.

We may update this policy from time to time. You should check this page occasionally to make sure you are happy with any changes.

What we collect

We may collect the following information through this website:

  • your name;
  • your business name;
  • your contact information, including your email address;
  • information you provide when completing a website form, subscribing to our mailing list, downloading a resource, booking a call or contacting us;
  • information about your interests, business needs or enquiry, where you choose to provide this; and
  • website usage information collected through cookies and similar technologies.

What we do with the information we gather

We collect this information to understand your needs and provide you with a better service.

We may use your information to:

  • respond to your enquiry;
  • provide information, resources or services you have requested;
  • manage our relationship with you;
  • send relevant updates, insights or marketing communications where we have a lawful basis to do so;
  • improve our website, services and communications;
  • keep internal records; and
  • comply with any legal or regulatory obligations.

Website forms and marketing communications

If you complete a form on our website, we will use the information you provide to respond to your enquiry or provide the information, resource, service or support you have requested.

We may also use your contact details to send you relevant updates about our services where we have a lawful basis to do so.

We will not send you marketing communications where consent is required unless you have actively opted in.

You can unsubscribe from marketing communications or ask us to stop contacting you at any time.

Payment information

Bright Evolve Ltd will never ask for your payment details through this website.

If we work together, we will send you an invoice in line with our agreed terms and conditions.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access, loss, misuse or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Cookies allow web applications to respond to you as an individual. They can help tailor a website’s operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Please note that declining cookies may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest.

However, once you have used these links to leave our website, you should note that we do not have any control over those external websites.

We cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and those sites are not governed by this privacy policy.

You should exercise caution and review the privacy policy applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • where you are asked to complete a form on the website, only provide the information you are comfortable sharing;
  • where an opt-in box is provided for marketing communications, only tick the box if you wish to receive those communications;
  • if you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by contacting us; and
  • you can unsubscribe from marketing emails at any time using the unsubscribe link provided.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, are required by law to do so, or need to do so in order to provide a service you have requested.

Your rights over your personal information

Under UK data protection law, including the UK GDPR and Data Protection Act 2018, you have rights in relation to your personal information.

These may include the right to:

  • request access to the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your personal information in certain circumstances;
  • ask us to restrict how we use your personal information;
  • object to certain uses of your personal information; and
  • withdraw consent where we are relying on consent to process your information.

If you would like to exercise any of these rights, please contact us using the details below:

Bright Evolve Ltd
23 Westfield Park
Bristol
BS6 6LT

Email: to*@**********ve.net

If you believe any information we hold about you is incorrect or incomplete, please get in touch with us as soon as possible. We will promptly correct any information found to be inaccurate.

Data protection complaints

If you have a concern or complaint about how Bright Evolve Ltd has collected, used, stored, shared or protected your personal information, you can contact us using the details below:

Bright Evolve Ltd
23 Westfield Park
Bristol
BS6 6LT

Email: to*@**********ve.net

We will acknowledge your complaint within 30 days of receiving it.

We will then take appropriate steps to look into your complaint and respond without undue delay. If our review takes longer than expected, we will keep you updated.

Once we have completed our review, we will let you know the outcome.

You also have the right to raise a concern with the Information Commissioner’s Office, the UK regulator for data protection matters. However, the ICO will usually expect you to contact us first so that we have the opportunity to look into your concern.

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